NineShifter D.P. Lubic wrote a comment earlier this month that asked, in part, "Are large corporations obsolete? Are they, or at least some of them, too large to run effectively? Do they need reigning in?"
What do you think?
Last week Netflix, which was conquering the movie rental world by providing people with reasonably priced services and customer-friendly policies, crossed the line from good-to-bad. At least in the view of 600,000 people, who dropped Netflix in protest over the doubling of prices overnight.
And Google, whose motto is "Do no evil," is defending itself before government entities in Europe and the U.S. over doing lots of evil.
So when does a company cross over from giving customers a good deal to taking advantage of them (us) ? Is there a metric (dollar sales; acquisition; ownership) for determining it ? Tell us what you think.